For patients and families

Laboratory (lab) tests, such as blood tests, are essential to your health. They are an important way for your physician to screen for disease, diagnose, treat and/or monitor your medical condition.

If  you utilize private blood collection services, please note that only tests listed in the Test Menu (list of lab tests) are permitted to be collected by external private specimen collection agencies for Eastern Zone laboratory testing.

Tests outside of this list must be collected at an Eastern Zone outpatient blood collection site or directly collected by a physician or nurse practitioner. Learn more about blood collection at NL Health Services.

Patient- and family-centred care

Patient- and family-centred care is about providing respectful, compassionate, culturally responsive care that meets the needs, values, cultural backgrounds and beliefs, and preferences of patients and their family members in communities throughout Newfoundland and Labrador.

Working collaboratively, patient- and family-centred care is grounded in mutually beneficial partnerships between patients, families and health-care providers.

Our commitment to quality and safety

To ensure the best quality of service, our laboratories are accredited to stringent and internationally recognized standards for laboratory medicine and quality management. Learn more about accreditation.

The laboratory employs highly skilled medical laboratory technologists, laboratory assistants, and laboratory scientific and physician specialists. We use the latest techniques and guidelines to ensure the integrity of the specimen and to protect the safety of our staff and patients.

Confidentiality

Your laboratory results are strictly confidential and will be sent to your physician or clinic as soon as they are ready. Please ask your physician if you have any questions regarding your laboratory tests.